{"id":1854,"date":"2020-05-20T01:35:53","date_gmt":"2020-05-20T01:35:53","guid":{"rendered":"https:\/\/incredibletravelperu.com\/?page_id=1854"},"modified":"2023-01-13T00:15:53","modified_gmt":"2023-01-13T00:15:53","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/incredibletravelperu.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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  1. Introduction:<\/span><\/b><\/li><\/ol>

    In this Privacy Policy, we explain what we do with personal data in the framework of the provision of tourist services that we offer to the User on the website www.incredibletravelperu.com (hereinafter “Incredible Travel”).<\/span><\/p>

    We also explain the policy on the data we collect when you visit the Platform.<\/span><\/p>

    The company responsible for personal data is Incredible Travel is a travel and tourism agency, tour operator owned by Incredible Travel SRL, registered with the Unique Taxpayer Registration Number (RUC) N \u00b0: 2060079423, also registered with the Regional Directorate of Tourism Cusco: with registration Updated number 097 – 2017 – GR CUSCO \/ DIRCETUR-DT, with Operation License series N \u00b0: 005664 Code: 004864 – 2015, we are located in Parque Espa\u00f1a C – 25, Urbanizaci\u00f3n Ucchullo Grande – de la Ciudad del Cusco.\u00a0Email address:\u00a0<\/span>info@incredibletravelperu.com<\/span><\/a>\u00a0, Contact phone: +51 993 903 870.<\/span><\/p>

    1. Legal basis to process the data:<\/span><\/b><\/li><\/ol>

      By using Incredible Travel services, you agree to the collection, use and sharing of your personal data under this Privacy Policy.<\/span><\/p>

      The collection and treatment of your personal data is mainly based on the contractual and \/ or pre-contractual relationship you have with us.<\/span><\/p>

      1. Personal information we collect:<\/span><\/b><\/li><\/ol>

        To reserve a tourist package that we offer, we will ask you for information such as name, nationality and ID or passport.<\/span><\/p>

        When you visit or use our Services, we record data such as the frequency of use, the dates and times when you access Incredible Travel services, when you view or click on specific content, your preferences or tourist interests.\u00a0We use login records, when you read our emails, and Internet Protocol (“IP”) addresses to identify you and record your use with Incredible Travel.<\/span><\/p>

        We receive information through other platforms such as if you register through Facebook or similar technologies.\u00a0This could include personal text or images available on the external page.<\/span><\/p>

        Likewise, we inform you that you have a telephone number to communicate directly with us.\u00a0<\/span><\/p>

        The collection and treatment of your personal data is legitimized by the contractual and \/ or pre-contractual relationship it has with this company.\u00a0In this sense, we will keep your personal data for as long as the service provision relationship is maintained and that which is legally established.<\/span><\/p>

        1. Purposes:<\/span><\/b><\/li><\/ol>

          Incredible Travel, as Data Controller, will process your personal data for the following purposes:<\/span><\/p>

          1. The development, fulfillment and execution of the contract for the provision of mediation services in the hiring of our suppliers of the trips involved, as well as to attend and resolve any request, claim or query subsequent to said hiring.<\/span><\/li>
          2. Contact the User through email regarding updates or informative communications related to the functionalities, products, including security updates of the Platform, whenever it is necessary or reasonable for your execution.<\/span><\/li>
          3. Contact the User through email, by phone call or WhatsApp, to manage the contracted tourist services or attend to the requests or requests made by the User through the customer service channels available in Incredible Travel, for example if later You are having trouble finalizing your purchase, we will call you or write you an email to contact you personally and help you book your sightseeing trip.<\/span><\/li>
          4. We also use your information to generate aggregate data that does not identify you.\u00a0For example, generating statistics about our users, the number of impressions or clicks on a specific tourist offer or the demographic distribution of visitors<\/span><\/li><\/ol>
            1. Options:<\/span><\/b><\/li><\/ol>

              As part of the Incredible Travel service, it may entail the use of personal data to make personalized advertising available to you, related to our products and services through emails or other electronic means of its own or of third-party collaborators.<\/span><\/p>

              In order to improve the care we provide, we inform you that personal data related to your purchases, interests and preferences may be used by Incredible Travel for the purposes of analysis, generation of use profiles, marketing studies, quality and improvement surveys. of interaction with our customers.<\/span><\/p>

              If you do not want to receive certain communications by email, simply access the “My Subscriptions” section located in the “Private Area” section and uncheck the items you wish to unsubscribe.<\/span><\/p>

              Likewise, you can unsubscribe through following the instructions that we provide in each communication.<\/span><\/p>

              1. Data retention period:<\/span><\/b><\/li><\/ol>

                We will keep your personal data for as long as the service provision relationship is maintained and that which is legally established.<\/span><\/p>

                1. Recipients of the data:<\/span><\/b><\/li><\/ol>

                  To fulfill the purposes indicated in this Privacy Policy, it may be necessary for us to communicate or transfer your personal data to:<\/span><\/p>